Some countries (UK, the E.U., and Canada in particular) charge Customs fees or import duties on merchandise ordered from overseas.
Please be aware that these charges are the customer's responsibility and are beyond our control. We advise that you contact the relevant government body in your country (e.g. Customs) for information on what these charges might be.
By law, we have to declare the status (i.e. "merchandise" or "gift") and the value of each parcel accurately. It is a criminal offence for us to make a false Customs declaration, and we are unable to misrepresent your goods for the reduction of import duties/tax fees.
